Terms of Service

Welcome to Mobile Unit

These Terms of Service ("Terms") govern your use of Mobile Unit's marketplace platform. By using our service, you agree to these terms. Please read them carefully.

1. What Mobile Unit Is

Mobile Unit is a local marketplace connecting buyers and sellers of mobile devices. We provide the platform, verification services, and optional inspection services. We are not a party to transactions between users - we facilitate, but you deal directly with other users.

2. Account Requirements

• You must be at least 18 years old to use Mobile Unit
• You must provide accurate information when creating an account
• You are responsible for maintaining the security of your account
• One person may not operate multiple accounts

3. Listing Rules

When listing a device, you must:

• Own the device or have legal authority to sell it
• Provide accurate descriptions and genuine photos
• Disclose all known issues or defects
• Ensure the device is not stolen, blacklisted, or iCloud/FRP locked
• Set fair prices (we may remove clearly deceptive listings)

All listings are reviewed by our team before going live. We reserve the right to reject or remove listings that violate our policies.

4. Prohibited Items

You may NOT list:

• Stolen devices
• Devices with active activation locks (iCloud, Google FRP)
• Counterfeit or replica devices
• Devices with undisclosed carrier locks
• Damaged devices sold as "like new"
• Any illegal items or contraband

5. Transactions

• All transactions occur between buyers and sellers directly
• We encourage using our designated pickup points for safety
• Payment methods are at users' discretion - we recommend secure methods
• Mobile Unit is not responsible for payment disputes between users

6. Inspection Services

Our optional inspection services provide an independent assessment of device condition. Inspection reports are provided in good faith based on our testing at the time of inspection. We are not liable for issues that develop after inspection or that were not detectable through standard testing procedures.

7. User Conduct

You agree NOT to:

• Harass, threaten, or abuse other users
• Post false or misleading information
• Attempt to circumvent our verification or safety measures
• Use the platform for fraud or illegal activities
• Scrape, copy, or misuse platform data
• Impersonate others or create fake reviews

8. Dispute Resolution

We offer mediation support for disputes between users. Report issues within 48 hours of a transaction. While we'll do our best to help resolve conflicts, we cannot force either party to take specific actions. For serious disputes, users should seek legal remedies.

9. Liability Limitations

Mobile Unit provides a platform for transactions but is not a party to them. We are not responsible for:

• The quality, safety, or legality of items listed
• The accuracy of user-provided information
• User conduct during or after transactions
• Loss, damage, or theft during meetups
• Payment disputes between users

10. Account Termination

We may suspend or terminate accounts that violate these terms. Serious violations (fraud, selling stolen goods) result in permanent bans. You may request account deletion from your profile or by contacting [email protected]; support will review the request and explain any retention limits that apply.

11. Support, deletion, and export requests

Support requests, data exports, deletion requests, and disputes are handled by the Mobile Unit team through the profile request links, reports, or the contact channels listed below. A request entry point does not guarantee an instant automated outcome; we may need to verify account ownership, preserve safety records, or keep legally required records.

12. Changes to Terms

We may update these terms occasionally. Significant changes will be communicated via email or in-app notification. Continued use after changes constitutes acceptance.

13. Governing Law

These terms are governed by the laws of Greece. Disputes shall be resolved in the courts of Athens, Greece, unless otherwise required by consumer protection laws.

Contact

Questions about these terms? Contact us at:
[email protected]